SupportLinc


Effective July 1, 2024
With the Employee Assistance Program (EAP), Rice employees and their loved ones (living in the same household) can access free, convenient, and confidential services on a variety of different topics.

What is SupportLinc?​

SupportLinc provides expert content and comprehensive tools to help you address emotional fitness and well-being. This benefit is offered at no cost by Rice University to benefits-eligible employees and is separate from your medical insurance.

Emotional well-being resources, including:​

SL 2

Work-life balance support,​ including:

SL 1

Who is eligible?

We recognize that those closest to us have the biggest impact on our overall well-being, and that’s why we believe it’s important that everyone in the home has access to care. The program is available to benefits-eligible employees and anyone within their household. This includes:

  • Your spouse.
  • Your dependent children under the age of 26, whether they live in the household or not. For children under the age of 18, a custodial parent or legal guardian should contact the program first to establish the most appropriate action plan.
  • Other members of your household.

How does it work?

At some point in our lives, each of us faces a problem or situation that is difficult to resolve. When these instances arise, SupportLinc will be there to help. The SupportLinc employee assistance program (EAP) is a confidential resource that helps you deal with life’s challenges and the demands of balancing home and work. SupportLinc provides confidential, professional referrals and up to ten (10) sessions of face-to-face counseling sessions for a wide variety of concerns, such as:

Anxiety | Depression | Marriage and Relationship Problems | Grief and Loss | Substance Abuse

Anger Management | Stress | Financial Assistance | Legal Assistance | Family Assistance

SupportLinc offers expert guidance to help address and resolve everyday issues. Access support whenever, wherever is most convenient for you. Please call them at 1-888-881-5462. One of the easiest ways to connect with them is via the app:

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SupportLinc FAQs

Connect with SupportLinc

You can call SupportLinc at 1-888-881-5462 or visit their website at supportlinc.com.

Additional Resources

Employees Program Overview

If you have any questions about this program, please contact benefits@rice.edu.

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