SupportLinc

Effective July 1, 2024

With the Employee Assistance Program (EAP), Rice employees and their loved ones (living in the same household) can access free, convenient, and confidential services on a variety of different topics.

What is SupportLinc?

SupportLinc provides expert content and comprehensive tools to help you address emotional fitness and well-being. This benefit is offered at no cost by Rice University to benefits-eligible employees and is separate from your medical insurance.

Emotional well-being resources, including:

Work-life balance support, including:

SL 1

Who is eligible?

We recognize that those closest to us have the biggest impact on our overall well-being, and that’s why we believe it’s important that everyone in the home has access to care. The program is available to benefits-eligible employees and anyone within their household. This includes:

Your spouse.
Your dependent children under the age of 26, whether they live in the household or not. For children under the age of 18, a custodial parent or legal guardian should contact the program first to establish the most appropriate action plan.
Other members of your household.

How does it work?

At some point in our lives, each of us faces a problem or situation that is difficult to resolve. When these instances arise, SupportLinc will be there to help. The SupportLinc employee assistance program (EAP) is a confidential resource that helps you deal with life’s challenges and the demands of balancing home and work. SupportLinc provides confidential, professional referrals and up to ten (10) sessions per calendar year of face-to-face counseling sessions for a wide variety of concerns, such as:

Anxiety | Depression | Marriage and Relationship Problems | Grief and Loss | Substance Abuse

Anger Management | Stress | Financial Assistance | Legal Assistance | Family Assistance

SupportLinc offers expert guidance to help address and resolve everyday issues. Access support whenever, wherever is most convenient for you. Please call them at 1-888-881-5462. One of the easiest ways to connect with them is via the app: