Chatbot

Terms of Use / Disclaimer

The following terms of use are intended to inform users of the limitations and usage guidelines of the artificial intelligence chatbot (the “Chatbot”) provided by Rice University (also “We”) within our website. The user is defined as the person using the Chatbot. Please read these terms of use carefully before engaging with the Chatbot.

General Information

The Chatbot is an automated system powered by Ivy.AI. It is designed to answer user’s questions related to services provided by Rice University and/or its service providers and to provide users with information and assistance.

Liability

While we strive to provide accurate information through the Chatbot, we cannot guarantee the accuracy and/or the completeness of the information provided. The Chatbot may, at times, provide information that is inaccurate or incomplete. Therefore, we encourage you to verify any information provided by the Chatbot before taking any action or making any decisions based on the information received. Rice University assumes no responsibility or guarantee for the accuracy or completeness of the information provided. Rice University and its trustees, employees, and representatives do not accept any liability regarding the information provided and cannot be held liable for any actions, losses, or damages resulting from the use of the Chatbot.

User’s use of the Chatbot

By using the Chatbot, you will be subject to applicable Rice University policies, including, without limitation, Policy 808 Protection of University Data and Information and Policy 832 Appropriate Use of Information Technology.

Data Privacy and Security

We prioritize the privacy and security of our users' information. Be aware that Chatbot conversations may be reviewed by our teams to improve results. Do not share any personal information in your conversation through the Chatbot that is not useful and/or requested for handling your assistance request. In any event, do not share any personal health information.

By using the Chatbot, you acknowledge and agree to this disclaimer and its terms. If you do not agree with this disclaimer, please do not use the Chatbot. For further assistance or inquiries, please contact transformational.tech@rice.edu.

Body